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Can I switch between products without canceling my order?
Can I switch between products without canceling my order?
Updated over a week ago

Yes, you can switch between products within the same category without canceling your order. Here are the interchangeable products for each category:

Product Category

Interchangeable Products

Serum

The Serum Nomad (30ml or 50ml) or Complete Set (30ml), The Retinol Serum 30ml or 50ml

Shampoo

The Rich Shampoo, The Shampoo

Conditioner

The Rich Conditioner, The Conditioner

Moisturisers (50/100ml)

The Rich Cream & The Cream (50 or 100ml), The Ultimate Soothing Cream (Refill/Complete Set)

Moisturisers (30ml)

The Rich Cream 30ml, The Cream 30ml, The Light Cream

The Eye Cream

The Eye Cream (Nomad Refill /Complete Set)

Cleansers

The Cream Cleansing Gel, The Foaming Cleanser, The Cleansing Balm

The Hair Supplements (US)

Full Set/ Refill

Body

The Body Oil, The Body Cream, The Body Lotion

The Face Mask

The Complete Set, The Refill

Simply navigate to the 'Orders and Replenishments' section in your account to make the switch.

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