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Did I lose any value when my existing Loyalty Points were converted?

No. Your existing Loyalty Points were converted using a favourable conversion rate so that their local-currency redemption value was no lower immediately following conversion.

Depending on your currency, the number of points displayed may have increased or decreased. However, your existing points retain their current expiry dates and will remain redeemable for at least their pre-conversion local-currency value until they expire.

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