The Club Terms & Conditions (September 2026)

1.1. From 1 September 2026, The Club will operate as a single global loyalty programme based in US Dollars.

1.2. Members may earn and redeem Loyalty Points when shopping in any supported currency. Loyalty Points are no longer linked to a particular regional currency or regional points balance.

1.3. US Dollars are the base currency of The Club for the purposes of calculating Loyalty Points, redemption value and qualifying spend towards tier status.

2.1. Members will earn 5 Loyalty Points for every US$1 of qualifying spend.

2.2. Qualifying spend excludes taxes, shipping charges, returns, cancellations and the value of any discounts applied.

2.3. Where a purchase is made in a currency other than US Dollars, the qualifying spend will be converted into its US Dollar equivalent at the time of purchase using the international conversion rate provided by our commerce platform, Shopify. Loyalty Points will then be awarded based on that US Dollar amount.

2.4. Because exchange rates fluctuate, the number of Loyalty Points earned for the same product purchased in a non-USD currency may vary from time to time.

2.5. Loyalty Points earned on qualifying purchases are intended to provide a redeemable value equivalent to approximately 10% of qualifying spend at the time the points are earned.

3.1. Loyalty Points may also be awarded for eligible non-purchase activities, including activities such as creating an account, completing a skincare profile, providing a birthday or following Augustinus Bader on eligible social channels.

3.2. Points awarded for these activities are fixed amounts and are the same for eligible members globally.

3.3. The local-currency value of activity-based Loyalty Points may vary over time as a result of exchange-rate movements.

4.1. 50 Loyalty Points may be redeemed for US$1 off a qualifying future purchase on the Augustinus Bader website.

4.2. Where a purchase is made in a currency other than US Dollars, the US Dollar redemption value of the Loyalty Points will be converted into the currency of the order using Shopify’s applicable international conversion rate at the time of redemption.

4.3. The local-currency value of an existing Loyalty Points balance may increase or decrease over time as exchange rates fluctuate.

4.4. Augustinus Bader does not set, control or profit from movements in exchange rates.

5.1. On 1 September 2026, existing Loyalty Points balances previously associated with currencies other than US Dollars will be converted into US Dollar-denominated Loyalty Points.

5.2. The conversion will be made using a favourable conversion rate designed to ensure that the local-currency redemption value of a member’s existing Loyalty Points balance is no lower immediately following conversion than immediately before conversion.

5.3. As a result of the conversion, the number of Loyalty Points displayed in a member’s account may increase or decrease.

5.4. Existing Loyalty Points will retain their current expiry dates.

5.5. Existing Loyalty Points converted on 1 September 2026 will remain redeemable for at least their pre-conversion local-currency redemption value until those points expire.

5.6. No action is required from members in connection with this conversion. Existing Loyalty Points balances will be converted automatically.

6.1. Exchange rates used for earning and redeeming Loyalty Points are provided by Shopify and may fluctuate.

6.2. For non-USD purchases, the rate applicable at the time of purchase will be used to determine the US Dollar value of qualifying spend.

6.3. When Loyalty Points are redeemed against a non-USD purchase, the applicable rate at the time of redemption will be used to determine the value of the Loyalty Points in the currency of the order.

6.4. The number of Loyalty Points earned for a given non-USD purchase, and the local-currency value of an existing Loyalty Points balance, may therefore vary with prevailing exchange rates.

7.1. Loyalty Points awarded in connection with a purchase may be reversed where the relevant order, or part of that order, is subsequently returned or cancelled.

7.2. Where Loyalty Points have already been redeemed or otherwise affected by a return or cancellation, Augustinus Bader reserves the right to make any corresponding adjustment to the member’s Loyalty Points balance in accordance with these Terms.

The legal briefing confirms that reversal of points on returns and cancellations remains part of the existing programme terms.

8.1. Loyalty Points remain valid for 12 months from the date they are earned, unless otherwise stated.

8.2. Loyalty Points are redeemed in the order in which they were earned.

8.3. The conversion of existing Loyalty Points balances on 1 September 2026 will not reset or extend the existing expiry date of those points.

9.1. From 1 September 2026, progress towards Gold and Black tier status will be calculated using the US Dollar value of qualifying spend, regardless of the currency in which a member shops.

9.2. Where a purchase is made in a currency other than US Dollars, qualifying spend will be converted into its US Dollar equivalent using the applicable Shopify conversion rate at the time of purchase.

9.3. Any qualifying spend already recorded towards retaining an existing tier or progressing to a higher tier before 1 September 2026 will be converted into its US Dollar equivalent and carried forward.

9.4. Qualifying purchases made in any supported currency may contribute towards a member’s tier progression.

10.1. Members who hold Gold or Black tier status on 1 September 2026 will have their existing tier status extended for 12 months from 1 September 2026.

10.2. During this period, members will continue to receive the benefits associated with their applicable tier.

10.3. New qualifying purchases made during this period will count towards retaining the member’s current tier or progressing to the next tier, based on the US Dollar value of qualifying spend.

11.1. Augustinus Bader reserves the right to review, amend or modify The Club, including its earning, redemption and tier mechanics, in accordance with these Terms and applicable law.

11.2. Where required, members will be notified of material changes to The Club.