Deliveries to our UK customers are sent on a Delivery Duty Paid basis, meaning that the cost of any taxes and duties are included in the amount you paid for your order.

However, since the start of the Brexit transition period on 1st January 2021, we have been made aware that some customers have been asked to pay an additional Import Payment fee by our delivery partner, UPS.

Rest assured that we are working with UPS to rectify this issue, however, if you do receive an invoice from UPS, please contact us at contact@augustinusbader.com and we'll happily reimburse you for the charges you paid.

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