Skip to main content
All CollectionsPayments
My payment was declined. What is AVS failure?
My payment was declined. What is AVS failure?
Updated over a year ago

If your payment was declined due to AVS failure, it means we were unable to process your order due to a discrepancy between the billing address provided and the one on file with the credit card company. To resolve this issue, please ensure that the billing address is accurate.

Please be aware that if you received this message, your order did not go through. Any attempts to place the order will create a pending transaction that may take some time to be returned to your account balance. We have no control over the duration of pending transactions.

Did this answer your question?