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What if I can't access my account?

If you're unable to access your account, please enter the email address associated with your Augustinus Bader account on the sign-in page. You’ll receive a one-time verification code by email to securely access your account.


If you don’t receive the code, please check your spam, junk and promotions folders and make sure you’re using the email address linked to your account. You can also request a new code and use the most recent one received.

If you’re still unable to sign in, please contact our Customer Service Team, who will be happy to review your account and assist you.

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